*would give 5 stars, but its too far from me to come weekly, like I would like To!
I had made a purchase during cyber Monday at the physical store. Was told my card did not go through the first time when I showed them the charge posted on my bank card via my bank app they informed me that it had not shown on their end. So ran my card again showed the second charge. Was assured that the first one wouldn't go through but if I had issues to call in 3-4 days so I did. Was told they would refund me for the first charge and would show within 5-6days. It did not called a second time and was told for some reason the work order wasn't done. Another 5-6days go by and still nothing credited. I call yet again am informed that they should of completed the work order. Put another one in. Got tired of dealing with them so went through my banking system to get the credit back. Contacted the CS dept and informed them of my experience. Was assured they would be on it. Got a call from the management there and was told for my troubles to expect a gift and possible coupon for the troubles. Did not get either one of them. Informed my CS point of contact and that is the last I heard of it. Since this experience I will not spend my money at any other Pandora store again. Especially the Pooler Ga store in the Tanger outlets.
I enjoy the deals I get here. I love how Jaimie and Yoon TAKE GOOD CARE OF ME, whenever I come to the Pooler Tanger Outlet. They refer to me by my name and suggest pieces I may have shown an interest in from my last visit.
GREAT CUSTOMER SERVICE!!!
I'm putting y'all on notice, I'll be there SOON!
Pandora is a US Jewelry Store based in Pooler, Georgia. Pandora is located at 200 Tanger Outlets Blvd Suite 687, Pooler, GA 31322, USA.
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