I love staying here; however, my room was not cleaned on the second day and on the first day the pillows were not plush. It looked like the last person that had the room had just left. Good thing is there is a great management team here that addresses your concerns promptly and they are very friendly and understanding. If there's a problem they will fix it.
The stay started off all wrong given the front desk attendant was rude. Then we get to the "King Jacuzzi Suite" which is the size of a regular room with a Jacuzzi awkwardly situated in the middle of the room. Definitely nothing like any suite I've ever stayed in. Icing on the cake? The suite is right next to the housekeeping closet and the elevators. The elevators weren't an issue however, housekeeping woke us up every morning that we were there. And when I asked the housekeeper if she could quiet it down some, she said she wasn't making any noise. If you weren't, why would I be peeking in the hallway at 8am to ask you to let us sleep? Finally upon checkout, front desk person had no conversation; didn't even ask how our stay was. Never again.
Bedding needs to be changed to new clean mattress and sheets. Bathroom needs to be remodeled. Like that the room includes microwave and fridge.
Beautiful place. Amazing and friendly staff. Neat room. Just ideal and central
The hotel is starting to show it's age. Little things like thread bare towels, dated fixtures, a lack of power outlets. Things I have come to expect in a newer hotel. The staff is great, always a smile and a happy good morning for everyone. The one place that has fallen beyond all others is the selection on the dinner menu. When this place first opened it had a great selection, and top of the line cooks. Now it is just one step above getting a quick snack at a gas station. They don't even have a selection of desert's. I hate to say it, but this will be my last stay.
Holiday Inn Hotel Suites Savannah Airport Pooler is a US Lodging based in Pooler, Georgia. Holiday Inn Hotel Suites Savannah Airport Pooler is located at 103 San Dr, Pooler, GA 31322, USA.
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