The manager never returned my multiple calls. We left a white noise machine there which was important to my daughter (and her sleep) no major deal. But they said they would ship it back, which they did not. They said they would call me back, which never happened. The driver who drove us to the airport was wonderful at least and the room was clean, though the water never got past luke warm. .
Recently renovated property. Everything was new and freshly painted. Some items need to be finished better but rooms were clean and the furniture comfortable. Recommend to anyone making the trek on I-95...very convenient to highway, good restaurants, historic Savannah, etc.
I am huge advocate of Best Western Hotels for their comfortable pillows and complimentary breakfast. However, this was the worst place I have experienced so far. When my family first walked in our room, there was a huge cockroach enjoying the notoriously famous comfortable pillow before us. Should've walked out then, but since I like Best Western so much I wanted to give them another chance by moving to another room. They must have a roach problem big time because there were pest controls spraying at common check-in time. Also, I left my black bag at the hotel by accident so called them almost right away to let them know to keep the bag safe (checked out at 7am), but instead one of their employee stole the bag even when I knew the bag was actually there. there were no confusion. They also ignores your need when you call the front desk for any extras or needs. In sum, customer service is horrible, one of the staff is a thief, and the place is not safe with too much chemicals sprayed everywhere at the most active hours. I highly recommend you to pass on this place.
the rooms are clean and wide, very strange smell in the halls that is unpleasant as mold . I enjoyed very much in the swimming pool and hot tub and also like the sitting corner to relax near the pool. The hot tub seems that was bleached too much our eyes were burning when we got in. The breakfast is very poor for best western plus hotel. and we didn`t have the sign don`t disturb in the room and it took the front desk for a while to find it. the hotel is very old... you can see it in the carpets in the halls. the best i like the location was great for me. not so far away from Savanna, around 8 miles. the staff was friendly but I cant say professional .
Good rooms, but when they didn't come through on the pack n play that they said we would receive it made our night not so fun with our little toddler. That was the only reason we booked there and they just shrugged and said oh well, it's first come first served. It would have been nice if they told us that when we booked.
Best Western Plus Savannah Airport Inn Suites is a US Lodging based in Pooler, Georgia. Best Western Plus Savannah Airport Inn Suites is located at 155 Bourne Ave, Pooler, GA 31322, USA.
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