Not me personally, but just had a family member highly upset after spending 6 Hours to get her medium brown hair fixed. Norma used too much bleach and toner and caused burns on my cousins scalp. Cousin was afraid to leave her house at all so she had to go to another salon to get it fixed. When my mother in law went to see if she could get the refund for my cousin bc my cousin was fixing the hot mess Norma had done, Norma cussed at my mother n law and which then my mother in law got upset and posted on her fb page about the salon and was attacked by a young lady. Idk but the customer service wasn’t handled like it should have been. Norma made a mistake she should have owned up to it. Things could have been handled a lot differently. Highly upset how the salon handled this situation.
Mrs. Norma and her girls are amazing and do such a wonderful job.
Amy is fantastic she did a beautiful job on my hair
Norma has been taking care of my family for years
Recommend Lauren!
80 West Salon Spa is a US Beauty Salon based in Pooler, Georgia. 80 West Salon Spa is located at 505 US-80, Pooler, GA 31322, USA.
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